This is one of those stories that I wish I did not have to read. However, once I read it, I had to share it with you.
Progressive Insurance's CEO is sorry for spying on a couple IN CHURCH! What? In church? Now, that's bad. But wait.......as Ron Popeil would say, there's more:
"The detectives talked their way into a private support group where members discussed abortions, sexual orientation and drug addiction, and taped the sessions, the newspaper said."
I have over a decade in this business, including as an adjuster and handling "questionable" or fraudulent SIU claims. I have sat in parking lots and watched people who were limping suddenly stop limping. I have watched people fake injuries. I have watched people turn in receipts for stolen property dated AFTER they claimed the item was stolen. However, not once have I ever joined a church to investigate someone. Not once have I recorded private sessions with people.
This is absolutely disgusting. There should be immediate and strong condemnation of this action from the insurance industry. Oh, and Glenn Renwick and the people in charge of the claims operations at Progressive should resign immediately.
What can you do? Cancel your Progressive policy. Want more of an incentive? I am going to donate $1 to my wife's breast cancer walk for every person who emails me or leaves a comment here cancelling their Progressive policy.